{"id":10370,"date":"2025-06-05T09:18:44","date_gmt":"2025-06-05T07:18:44","guid":{"rendered":"https:\/\/it-u.at\/?p=10370"},"modified":"2025-06-05T12:03:04","modified_gmt":"2025-06-05T10:03:04","slug":"exploring-robotic-care-for-dementia","status":"publish","type":"post","link":"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/","title":{"rendered":"Exploring Robotic Care for Dementia with Ralf Vetter"},"content":{"rendered":"\n<p><em>In this deep-dive interview, meet Ralf Vetter, PhD student from the Human-Computer Interaction Research Group at IT:U. His research is positioned between human-computer interaction, psychology, care ethics, and post-humanist theories. His doctoral thesis focuses on robotic care for people living with dementia, blending participatory design with advanced tech in one of the most sensitive areas of care. Some mind-opening insights from this interview:<\/em><\/p>\n\n\n\n<ul>\n<li><em>Why it\u2019s essential to involve people with dementia in the technology design process<\/em><\/li>\n\n\n\n<li><em>Ethical challenges when bringing robotics into care<\/em><\/li>\n\n\n\n<li><em>How to handle consent and readiness for participation<\/em><\/li>\n\n\n\n<li><em>How an old-fashioned dial phone + AI prototype is sparking connection<\/em><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Can you briefly walk us through your current research and your doctoral thesis on robotics and dementia care?<\/strong><\/h4>\n\n\n\n<p>My doctoral thesis focuses on how we can design robotic technologies\u2014broadly defined\u2014for use in dementia care contexts. I\u2019ve been conducting this research as part of the FWF-funded research project \u201cCaring Robots\u201d that explores how robotic technologies can support care environments. At first, we made a conscious decision to begin with contextual field studies. Rather than jumping straight into designing technology, we wanted to understand what &#8220;good care&#8221; means\u2014especially in the context of dementia. For me that meant going directly into care environments to observe and engage with both care professionals and the people receiving care. Or rather, those who perform care together\u2014because care is always a shared activity.<\/p>\n\n\n\n<p>We conducted these studies in Austrian care homes and mobile care settings, with support from our project partner Caritas Wien. I spent time in a long-term care home where most residents lived permanently due to their care needs. About 80% of residents in such settings live with some form of dementia, often alongside other health conditions. I knew those numbers beforehand, but being there in person made it real. Seeing, feeling, and engaging with the people living with dementia had a profound effect on me. That was when I knew I wanted to focus my research specifically on dementia care. People living with dementia are often among the most vulnerable in society. They\u2019re frequently marginalized or excluded from conversations that directly affect them. Due to memory loss and other cognitive symptoms stigmatizing their status in society, their voices often go unheard. That realization shaped one of the core principles of my research: participation.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-copy-medium-font-size\"><strong><em>\u201cMy work is rooted in participatory design. I want to involve people with dementia\u2014and the professionals who support them\u2014in the design of the technologies that may one day become part of their daily lives. If these tools are to be meaningful, they must reflect the needs, desires, and lived realities of the people they are intended to support. Giving them a voice in the design process isn\u2019t just respectful \u2014 it\u2019s essential to design good technologies.\u201d<\/em><\/strong><\/p>\n<\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>You\u2019re tackling a sensitive topic: dementia care. What do you see as the biggest ethical challenge when bringing robotics into such intimate human care spaces?<\/strong><\/h4>\n\n\n\n<p>The biggest ethical challenge I\u2019ve experienced in my work is that you really need to look very closely at the questions being raised\u2014especially when working with people living with dementia. It&#8217;s essential to develop a nuanced understanding of how people, even those with more advanced forms of dementia, express themselves. There\u2019s a common assumption\u2014people may imagine individuals with dementia as repeating themselves or being non-verbal. But spending time in the field, doing ethnographic research, makes it very clear that they do communicate\u2014just differently. Their expressions are often implicit, subtle, and non-verbal. So, as a researcher, you need to be incredibly perceptive and sensitive to those cues to ensure they\u2019re truly participating and comfortable.<\/p>\n\n\n\n<p>Another main challenge is that many of the participants I work with have legal guardians\u2014often close relatives, sometimes a legal entity\u2014who must give consent for their participation in the research. But that\u2019s only the beginning of ethical practice, not the end. Beyond legal consent, we also work with what\u2019s called informed assent\u2014where participants themselves, in the moment, indicate through their behavior, mood, or expressions whether they feel okay about being part of an activity. I\u2019m thinking of one participant who communicates with a smile or a nod\u2014those are the signs I rely on to understand if they\u2019re feeling comfortable and want to take part that day. Developing this kind of sensitivity is a major ethical responsibility when working with this population.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-copy-medium-font-size\"><strong><em>\u201cIt is impossible to replace human care through technology\u2014 rather we should strive to create technologies that reflect and promote the values of good care. And part of that is making sure that people with dementia are well supported during the research process. That includes making sure caregivers are involved, monitoring participants&#8217; mood and condition, and ensuring no one is overwhelmed or pressured.\u201d<\/em><\/strong><\/p>\n<\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Can you give an example of how robotics can help in dementia care\u2014or share a prototype you&#8217;re currently working on?<\/strong><\/h4>\n\n\n\n<p>One thing I\u2019ve learned through my research is that when it comes to dementia, there\u2019s no one-size-fits-all solution. Dementia itself is an umbrella term for various syndromes\u2014Alzheimer\u2019s is the most common, but there\u2019s also vascular dementia, Lewy-body dementia, and others.<\/p>\n\n\n\n<p>Still, a well-known example\u2014though not from my own research\u2014is a robotic therapy pet called Paro. It looks like a white baby seal. It vibrates, moves its tail, and blinks. Many people with dementia find it comforting; they enjoy cuddling with it and interacting with it. But I can also think of five people I\u2019ve worked with who would immediately throw that seal robot against the wall. So again, it really depends on the person.<\/p>\n\n\n\n<p>In the research with my collaborators, we are now testing a prototype that looks like an old-fashioned dial telephone. When someone picks up the receiver, instead of calling a person, they\u2019re connected to a large language model. It\u2019s designed to have a certain style of conversation, tailored to people with dementia. We further provide the model some background about the individual so it can personalize the responses. We\u2019re still in the early trial phase, and yes, there are technical hiccups\u2014as is typical with prototypes. But what\u2019s interesting is that the participants seem to genuinely enjoy the interaction. The voice of this artificial entity, coming through the phone, seems to offer them something meaningful. It\u2019s not just about the content of the conversation\u2014it\u2019s the act of being listened to, of being acknowledged, that makes a difference. And in many cases, that kind of attention is something they don\u2019t always get in daily life. So yes, I think that\u2019s one way to explain how robotics\u2014or AI-driven tools\u2014can offer support in dementia care.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>In your research, you often mention \u201cgood dementia care.\u201d How do you define what good means in this context?<\/strong><\/h4>\n\n\n\n<p>That\u2019s a good question\u2014and a tough one. The idea of \u201cgood\u201d in dementia care doesn\u2019t have a one-size-fits-all definition either. It depends entirely on the person with dementia\u2014who they are, what they need, how they want to live, and how they want to express themselves. This closely aligns with the principle of <em>person-centered care<\/em>, which is the prevailing paradigm in dementia care. It means organizing care around the individual\u2019s preferences and values. In that sense, the \u201cgood\u201d is not something I define from the outside\u2014it\u2019s something that emerges <em>with<\/em> the person, through participatory design and engagement.<\/p>\n\n\n\n<p>My research also draws from care theory, particularly the work of Tom Kitwood. He introduced the concept of \u201cpersonhood\u201d in dementia care in the 1990s, emphasizing that dementia is not just a neurological condition\u2014it\u2019s also shaped by the way society and caregivers interact with the person. So, \u201cgood care\u201d is intersubjective. It\u2019s co-created through interactions between the person with dementia and their environment\u2014especially the people and things around them.<\/p>\n\n\n\n<p>That\u2019s where technology comes in. Technologies can influence those interactions and potentially support a more positive, more personalized care experience. So in that way, they can also contribute to what we define as \u201cgood.\u201d I do want to emphasize, though, that the \u201cgood\u201d shouldn\u2019t be projected externally by researchers or designers. It\u2019s not about imposing our own ideals. At the same time, we can\u2019t entirely remove our perspective\u2014we bring in questions, ideas, and areas we think are important. So there\u2019s a tension there, a balance to strike. And being aware of that balance is a critical part of doing this kind of research responsibly.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Imagine your research reaches its full potential\u2014what kind of impact would it have in 5, 10, or 20 years?<\/strong><\/h4>\n\n\n\n<p>That\u2019s a beautiful question to dream about. What I really hope is that the way I approach research\u2014especially involving people with dementia directly and giving them a voice\u2014becomes more widely adopted. And not just for technology development, but for any area that affects their lives.<\/p>\n\n\n\n<p>Looking five, ten, even twenty years ahead, we\u2019ll be facing major challenges in dementia care due to demographic shifts and a shrinking care workforce. My hope is that this kind of participatory research can be a small but meaningful contribution to addressing those challenges\u2014by helping us design technologies, processes, and systems that truly fit the needs of people with dementia in their everyday lives and support providing the best possible care for them.<\/p>\n\n\n\n<p>If my work can help shape a broader mindset shift\u2014toward more inclusive, human-centered approaches in dementia research and care\u2014that would be the most valuable outcome I could hope for.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">&nbsp;\ud83c\udfa7 <strong>Want to hear the full story?<\/strong><\/h4>\n\n\n\n<p><br>Listen to the complete interview to experience Ralf\u2019s work in his own words \u2014 bringing more depth, detail, and emotion to the story behind the research. The audio version makes this conversation more accessible to everyone and gives space to reflect on the human side of innovation.<\/p>\n\n\n\n<p>In the full interview, you\u2019ll hear:<\/p>\n\n\n\n<ul>\n<li>Ralf\u2019s favorite tea for a good chat (and the movie world he\u2019d live in)<\/li>\n\n\n\n<li>His journey from psychology to participatory design of robotics<\/li>\n\n\n\n<li>His reflections on interdisciplinary and project-based learning at IT:U<\/li>\n\n\n\n<li>His advice for future IT:U students \u2014 even those coming from a less technical background<\/li>\n<\/ul>\n\n\n\n<div class=\"col-12 col-md-6 col-lg-6 align wp-block-atom-box\">\n\n            <div class=\"box with-bar has-white-background-color\">\n                \n        <div class=\"is-layout-constrained\">\n\n<h3 class=\"wp-block-heading\">Media<\/h3>\n\n\n\n<div style=\"margin-top:0;margin-bottom:0;\" class=\" align wp-block-atom-audio\">\n\n    <div class=\"image-title-container\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"300\" src=\"https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/1-240x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/1-240x300.png 240w, https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/1-819x1024.png 819w, https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/1-768x960.png 768w, https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/1.png 1080w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/>\n        <div class=\"title-container\">\n            <span class=\"title\">Exploring Robotic Care for Dementia with Ralf Vetter<\/span>\n            <span class=\"subtitle\">Full interview in audio format<\/span>\n        <\/div>\n    <\/div>\n\n        <div class=\"controls\" data-audio=\"#audio-1627\">\n        <audio class=\"audio\" id=\"audio-1627\" src=\"https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/final-ralf-audio_02062025.mp3\"><\/audio>\n\n        <button class=\"play-button paused\" aria-label=\"Play\/Pause\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it-u.at\/wp-content\/themes\/itu\/atom\/img\/icon-play.svg\" alt=\"Play\" width=\"24\" height=\"24\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it-u.at\/wp-content\/themes\/itu\/atom\/img\/icon-pause.svg\" alt=\"Pause\" width=\"24\" height=\"24\">        <\/button>\n        <button class=\"step-back-button\" data-seconds=\"10\" aria-label=\"Step back\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it-u.at\/wp-content\/themes\/itu\/atom\/img\/icon-step-back.svg\" alt=\"Step back\" width=\"24\" height=\"24\">            <span>10<\/span>\n        <\/button>\n        <button class=\"playback-speed-button\" data-speed=\"1\" aria-label=\"Playback speed\">\n            1x\n        <\/button>\n        <button class=\"step-forward-button\" data-seconds=\"30\" aria-label=\"Step forward\">\n            <span>30<\/span>\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it-u.at\/wp-content\/themes\/itu\/atom\/img\/icon-step-forward.svg\" alt=\"Step forward\" width=\"24\" height=\"24\">        <\/button>\n    <\/div>\n\n    <div class=\"progress-container\">\n        <span class=\"current-time\">00:00<\/span>\n        <div class=\"progress-bar\">\n            <div class=\"progress-indicator\"><\/div>\n        <\/div>\n        <span class=\"duration\">00:00<\/span>\n    <\/div>\n<\/div>\n<\/div>\n\n        \n            <\/div> \n        \n<\/div>","protected":false},"excerpt":{"rendered":"<p>In this deep-dive interview, meet Ralf Vetter, PhD student from the Human-Computer Interaction Research Group at IT:U. His research is positioned between human-computer interaction, psychology, care ethics, and post-humanist theories. His doctoral thesis focuses on robotic care for people living with dementia, blending participatory design with advanced tech in one of the most sensitive areas [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":10380,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[44],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Exploring Robotic Care for Dementia with Ralf Vetter | IT:U<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exploring Robotic Care for Dementia with Ralf Vetter | IT:U\" \/>\n<meta property=\"og:description\" content=\"In this deep-dive interview, meet Ralf Vetter, PhD student from the Human-Computer Interaction Research Group at IT:U. His research is positioned between human-computer interaction, psychology, care ethics, and post-humanist theories. His doctoral thesis focuses on robotic care for people living with dementia, blending participatory design with advanced tech in one of the most sensitive areas [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/\" \/>\n<meta property=\"og:site_name\" content=\"IT:U\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-05T07:18:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T10:03:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/ralf-vetter_31-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Quang Pham\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Quang Pham\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/\"},\"author\":{\"name\":\"Quang Pham\",\"@id\":\"https:\/\/it-u.at\/en\/#\/schema\/person\/5af056f252ef181c189b9dff6abba192\"},\"headline\":\"Exploring Robotic Care for Dementia with Ralf Vetter\",\"datePublished\":\"2025-06-05T07:18:44+00:00\",\"dateModified\":\"2025-06-05T10:03:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/\"},\"wordCount\":1726,\"publisher\":{\"@id\":\"https:\/\/it-u.at\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/ralf-vetter_31-1-scaled.jpg\",\"articleSection\":[\":research story\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/\",\"url\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/\",\"name\":\"Exploring Robotic Care for Dementia with Ralf Vetter | IT:U\",\"isPartOf\":{\"@id\":\"https:\/\/it-u.at\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/ralf-vetter_31-1-scaled.jpg\",\"datePublished\":\"2025-06-05T07:18:44+00:00\",\"dateModified\":\"2025-06-05T10:03:04+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/#primaryimage\",\"url\":\"https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/ralf-vetter_31-1-scaled.jpg\",\"contentUrl\":\"https:\/\/it-u.at\/wp-content\/uploads\/2025\/06\/02\/ralf-vetter_31-1-scaled.jpg\",\"width\":2560,\"height\":1707,\"caption\":\"Ralf Vetter\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/it-u.at\/en\/news\/exploring-robotic-care-for-dementia\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"home\",\"item\":\"https:\/\/it-u.at\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Exploring Robotic Care for Dementia with Ralf Vetter\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/it-u.at\/en\/#website\",\"url\":\"https:\/\/it-u.at\/en\/\",\"name\":\"it:u\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/it-u.at\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/it-u.at\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/it-u.at\/en\/#organization\",\"name\":\"it:u - 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